Privacy Policy

Effective Date: April 2026
Business Name: Mullfern Ltd

1. Overview

Mullfern is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, purchase products, or contact us.

By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Order details and purchase history
Any information you provide through contact forms or enquiries

We may also collect non-personal data such as browser type, device information, and website usage through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your order or enquiry
Provide updates on products, litters, or services (if you opt in)
Improve our website and customer experience
Comply with legal obligations

4. Payments

Currently, we accept payment via bank deposit. We do not store any sensitive financial information on our website.

In the future, we may offer secure online payments through third-party providers (such as Stripe). When enabled, all payment processing will be handled securely by the provider, and we will not store your full payment details.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only where necessary, such as:

Shipping providers (to deliver your order)
Website and hosting providers
Payment processors (when applicable)

These parties are required to keep your information secure and confidential.

6. Cookies & Analytics

Our website may use cookies to enhance your browsing experience and collect information about how visitors use our site.

You can choose to disable cookies through your browser settings if you prefer.

7. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure.

8. Your Rights

You have the right to:

Request access to your personal information
Request correction of any inaccurate information
Request deletion of your information (where applicable)

To make a request, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@mullfern.co.nz
Location: Southland, New Zealand

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.